A supplier emails to say a component shipment is running two weeks late. In most ERP systems, that email sits in an inbox until a buyer opens it, manually finds the affected purchase order, checks which production orders depend on that part, and then figures out which customer commitments are now at

On July 6, 2026, Microsoft quietly closed a gap that has been slowing down every Dynamics 365 and Power Platform team that also wants to use Claude or Cursor: the Dataverse coding-agent plugin, previously limited to GitHub Copilot, is now available across the Claude and Cursor marketplaces too. If y

Salesforce closed out July 2026 with a split screen. On one side: Agentforce Help Agent and Agentforce Customer Service Portal went generally available, backed by a pay-per-resolution pricing model that charges $2 only when the AI actually closes a case—and Agentforce plus Data 360 annual recu

HubSpot now ships native connectors into four major AI assistants at once — Claude, ChatGPT, Gemini, and Microsoft 365 Copilot — and at least two of them can write back to your CRM, not just read from it. That is a meaningfully different proposition than the “ask a chatbot about your dat

If you administer a Zoho CRM Enterprise or Ultimate org, the clock is no longer theoretical. Zoho is retiring the classic Zoho CRM interface in two scheduled waves this month — Free, Standard, and Professional editions lost access between July 15 and July 17, 2026, and Enterprise, Ultimate, an