In this episode of The Enterprise Tech Podcast, industry thought leader John Perez discusses why Open Source is Taking over the Enterprise Software market, and why every business should consider an Open Source Software Strategy.
What is Twilio? Twilio is a cloud communication platform that is used to make and revive text messages and phone calls through the use of Twilio’s API. This allows you to create messages, route customers, and keep customers in the loop of what is going on in your business. Why Connect CRM with Twilio? Connecting
CRM systems do not come shipped with the most collaborative and social features. With this plugin from CRM Experts Online, you can now collaborate on deals, customer support cases, and any module in SuiteCRM the same way you would conversate on Social Media. CRM Social Collaboration Ninja enables your CRM Users to collaborate and conversate
The new Social Collaboration Ninja addon will make it easy for your team to collaborate on any record in CRM. This tool will allow your sales, service, and marketing teams to collaborate on potential and new deals though a conversation tool in the record. This new tool will increase your businesses ability to track communications between
According to Small Business Trends, over 50% of small businesses fail in the first year, and 95% fail within the first five years. Here are some additional stats that may surprise you: 40% of small businesses are profitable 30% break even 30% are constantly losing money 9% have a chance of surviving 10 years So
In this tutorial you will learn the best practices associated with using targets, leads, and contacts in SuiteCRM. Many small business do not understand why soo many modules for contacts exist in any CRM system. This tutorial reviews in detail how you can use Targets, Leads, and contacts to manage marketing, sales, and customer relationships.
This tutorial shows you how to send emails in SuiteCRM and do some preliminary troubleshooting if your users are having trouble sending email. Take the pain out of troubleshooting SuiteCRM or SugarCRM issues with our hosting and great customer service. If your interested in our SuiteCRM hosting packages combined with customer support, sign up here
Eliminate redundant results in SuiteCRM’s global search by modifying search to only return modules you select. Take the pain out of troubleshooting and configuring SuiteCRM or SugarCRM issues with our hosting and great customer service. If your interested in our SuiteCRM hosting packages combined with customer support, sign up here today. Get a 30 day
Do you manage all your customers in SuiteCRM but also want your customers to have access to their own portal to communicate with your business? In this video tutorial you will learn how to integrate Zendesk with SuiteCRM so that you can integrate your SuiteCRM cases with Zendesk’s powerful and easy to use customer portal.
Social Relationship Management or Social Customer Relationship Management tools are all the buzz today when it comes to finding leads for your business. Most companies and sales teams invest heavily to find Social tools to generate leads from free online tools like SocialMention.Com to paid services like SproutSocial or Hootsuite. These are often great tools