What is Twilio? Twilio is a cloud communication platform that is used to make and revive text messages and phone calls through the use of Twilio’s API. This allows you to create messages, route customers, and keep customers in the loop of what is going on in your business. Why Connect CRM with Twilio? Connecting […]
Do you want to accomplish something in CRM but realized that it falls outside of its basic functionality? In general, all CRM systems have the same basic functions. Most CRM systems will usually have Accounts, Cases, Projects, Contacts, etc. However, some may do certain things better than others or they just simply may be called
Are you using Timesheet Ninja to track the amount of time your employees are spending on Projects and Project Tasks? Timesheet Ninja and Timesheet Ninja Enterprise are productivity tools that give users the ability to log time against all modules in CRM. This includes logging time against Projects and Project Tasks, which for project managers
Do you manage all your customers in SuiteCRM but also want your customers to have access to their own portal to communicate with your business? In this video tutorial you will learn how to integrate Zendesk with SuiteCRM so that you can integrate your SuiteCRM cases with Zendesk’s powerful and easy to use customer portal.
Social Relationship Management or Social Customer Relationship Management tools are all the buzz today when it comes to finding leads for your business. Most companies and sales teams invest heavily to find Social tools to generate leads from free online tools like SocialMention.Com to paid services like SproutSocial or Hootsuite. These are often great tools