ERP Implementation and Support Services

Overview

Our All-Inclusive ERP Implementation and Support Services offer unmatched value by providing not only expert ERP guidance but also access to a full range of complementary services, all within a single price. Clients benefit from support across multiple ERP platforms, such as Zoho ERP, and NetSuite, along with value-added services like AI integration, website development, custom software solutions, and hands-on training.

With our three tailored plans—Comprehensive Support for full-scale implementation and optimization, Managed Support for balanced assistance, and Self-Guided for self-sufficient teams—you’re not just getting ERP services, but an entire ecosystem of tools and expertise to help your business thrive. This all-inclusive approach ensures that you get the most value for your investment, with seamless support across multiple areas critical to your success.

Pricing

Plan	Hourly Rate	Minimum Hours	Hours Per Week	Monthly Price	Contract Term	Availability
Comprehensive ERP Services	$90/hour	100 hours	20 hours/week	$9,000/month	12-month minimum	Available 8 AM to 8 PM Eastern on Monday & Friday Available 8 AM to 5 PM Eastern (2 AM to 11 AM Hawaii Time) on Tuesday - Thursday AI and Ticket Support (24x7) Cancellation Notice for 12-Month Plans: Clients subscribed to the Comprehensive ERP Services and Managed ERP Services plans, which are subject to a 12-month minimum contract term, have a three (3) month notification window to initiate cancellation prior to the renewal of the next 12-month term.
Managed ERP Services	$105/hour	40 hours	10 hours/week	$4,200/month	12-month minimum	Available 8 AM to 5 PM Eastern, Monday through Friday AI and Ticket Support (24x7) Cancellation Notice for 12-Month Plans: Clients subscribed to the Comprehensive ERP Services and Managed ERP Services plans, which are subject to a 12-month minimum contract term, have a three (3) month notification window to initiate cancellation prior to the renewal of the next 12-month term.
As Needed Services	$125/hour	50 hours	2.5 hours/week	$6,250/retainer	Pay as you go	Available 8 AM to 3 PM Eastern, Monday through Friday AI and Ticket Support (24x7) Meetings scheduled 24 hours in advance

All plans include a 14-Day Free Trial. Free Trial Discount price reflects the cost for the first month after applying the 14-day free trial.

Features Comparison

Feature	Comprehensive ERP Services	Managed ERP Services	As Needed Services
ERP Development, Support, Consulting
Access to Customer Portal
Access to ERP Experts Knowledge Base
Email Newsletter with Tips and Tricks
Accrue Unused Hours
Monthly and Weekly Timesheet Reports
Access to Online Training
Access to CRMCoPilot.AI for Lead Generation
Long-term Commitment Savings	5% off	10% off	30% off
Email/Chat Support	5 Days (9am-9pm EST)	5 Days (9am-7pm EST)	5 Days (8am-4pm EST)
Response Time	4 hours	12 hours	24 hours
Minimum Hours	80 hours/month	40 hours/month	10 hours/month
Term	12 months	6 months	6 months
Project Meetings	Every 2 weeks	Monthly	Quarterly
Dedicated Team	Full-time dedicated team	On-demand access to resources
Project Manager	Dedicated PM	Shared PM
Access to Consulting and AI Services		Limited
Deployment of 1 AI Employee for Business Process Automation
Project Plan	Comprehensive	Basic
Quarterly Executive Check-in with Founder
Lifetime ERP Healthcheck and Audit	Quarterly	Annual
Live Training	Unlimited	1 session/quarter	1 session/year

All plans include a 14-Day Free Trial. Free Trial Discount price reflects the cost for the first month after applying the 14-day free trial.

Feature Descriptions

Access to CRMCoPilot.AI for Lead Generation

CRMCoPilot puts the leads in your ERP with advanced features to get the most qualified leads. Using our SmartCrawl AI, our tool leverages advanced robotics process automation to directly search LinkedIn, delivering real-time, targeted leads that are more accurate and up-to-date than those from traditional databases.

Access to Online Training

Access over 5 Online Courses on your select ERP, providing comprehensive learning resources to enhance your ERP skills and knowledge.

Email Newsletter with Tips and Tricks

Our weekly newsletter provides valuable tips and tricks to help you maximize the potential of your ERP and stay updated with the latest best practices.

Access to ERP Experts Knowledge Base

A curated knowledge base for support issues, offering quick solutions and insights from our team of ERP experts.

Accrue Unused Hours

If you do not use any of the hours in your plan every month, you accrue them and save them as long as your subscription is active, ensuring you get the full value of your plan.

Scope of Services for Comprehensive and Managed Support Plans

Our Comprehensive and Managed Support plans offer a diverse set of skills in one monthly offering, including but not limited to:

Netsuite ERP Development

Netsuite Administration

Microsoft Business Central Development

Microsoft Business Central Administration

Zoho ERP Development

Zoho ERP Administration

API Integrations

Creative

Landing Page Development

Emails

Drip Sequences

Retargeting

A/B Testing

User Experience Design

Process Chart Development

This comprehensive offering delivers a wide range of expertise to support all aspects of your ERP implementation and optimization needs.