crm

Info-graphic: The Most Important Online CRM & Social CRM Applications

Take a look at this info graphic below. It locates some of the most important solutions in this space on a map and uses publicly available information to explain how they vary in terms of company size, popularity, social media presence, ease of integration, trust factors and mobile applications availability. You can click on the

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Small Business CRM Spending Expected to Outpace On Premise

Cloud-based business applications are garnering considerable attention from U.S. small and medium businesses (SMBs). According to AMI-Partners’ latest U.S. SMB Cloud Services Study, the software-as-a-service customer relationship management (or, SaaS CRM) market—already representing 570,000 U.S. SMB firms—is set to undergo double-digit year-over-year growth in the next five years. During this period, spending on SaaS CRM

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