Is CRM SaaS Dead? No, It Just Got Promoted to Mission Control in the Era of AI Agents
Is CRM SaaS Dead—or Evolving into the Era of AI Agents? Short answer: CRM SaaS isn’t dead at all – it’s evolving. As someone who’s seen wave after wave of tech disruption, I get why today’s executives are asking if AI “agents” will replace our trusty CRM software. The hype is everywhere. Microsoft’s Satya Nadella […]
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