John M Perez

CRM & ERP Enterprise Technology Expert and Entrepreneurial Executive with 20+ years of leading CRM, ERP, Customer Experience, and Block-chain initiatives and projects across internal and customer facing technologies.  Proven success in closing large deals in Pre Sales customer facing engagements and deploying enterprise wide CRM & Customer Experience solutions internationally and domestically.

Setting Up a Successful CRM

Setting Up a Successful CRM

Finding and implementing a CRM which provides people in the organization with the information they need at the right time is difficult. The challenges in CRM implementation are considerable and most organizations don’t start the process with enough planning.   The CRM planning process is normally carried out by specialists like the team at CRM

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Do More With Zoho Desk

Do More With Zoho Desk

With Zoho Desk your agents can engage with customers and deliver satisfaction in the fastest and easiest way. Allowing your team to concentrate more on your business and less on the software itself.   Feature Rich   Zoho Desk is packed with features to increase the productivity of your team. You can automate your support

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