At first, getting involved in social media can be a little bit overwhelming and time-consuming. Below is a quick start guide that covers some of the most popular social media platforms for small businesses. J P
Infographic: The Social Media Cheat Sheet for Small Business Read More »
Once you start to get into business email, it’s easy to get lost in the options. People will tell you that you have to have a CRM (Customer Relationship Management) system, or that you need email marketing, and you see all these ads everywhere and you don’t know if it’s iContact or ConstantContact and they’re
Email Marketing or CRM? Which is right for my Business? Read More »
A great overview from a good friend and industry thought leader Brent Leary on why CRM is essential for small businesses in today’s world. J P
Video: Brent Leary Speaks on How Small Business CRM is Critical Read More »
This is a Microsoft sponsored introduction to Software as Service but illustrates the key points on what it is. Quite often Software as a Service is viewed as a new concept to small business owners, and this video sums it up very well. Learn more about our Open Source Software as A Service CRM Solutions.
Video: An Introduction to Software as a Service for the Small Business Read More »
What is CRM? CRM, an abbreviation of Customer relationship management software is a tool used to manage all of your contacts’ and customers’ information in one place and tracks all activities related to them. It’s also used to manage partner and vendor relationships. It stores critical data for sales, marketing, and customer service purposes and
Does my Small Business Need CRM? Read More »
SugarCRM – Sugar OS is an open source CRM application bringing a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance. It is a preferable choice for customers of all sizes across a broad range of industries because of its collaboration and administration
SugarCRM or vTiger CRM? Which should I choose? Read More »
A video introduction to some of vTiger CRM’s basic out of box capabilities. In this video, you will learn all about the following topics. Introduction to Filters, Changing Layouts, Tracking Sales Opportunities, Working with Products, Managing Contacts, Working with Dashboards, Create Quotes and Convert to Invoices, Export Quotes into PDF Format, Managing Customer Support Issues, Create Knowledge Base Articles, Configuring The Home Page and Calendar.
Video: vTiger CRM Introduction Read More »
A video introduction to some of vTiger CRM’s basic out of box capabilities. In this video, you will learn all about the following topics. Introduction to Filters, Changing Layouts, Tracking Sales Opportunities, Working with Products, Managing Contacts, Working with Dashboards, Create Quotes and Convert to Invoices, Export Quotes into PDF Format, Managing Customer Support Issues, Create Knowledge Base Articles, Configuring The Home Page and Calendar.
vTiger Video Introduction Read More »
Cloud-based business applications are garnering considerable attention from U.S. small and medium businesses (SMBs). According to AMI-Partners’ latest U.S. SMB Cloud Services Study, the software-as-a-service customer relationship management (or, SaaS CRM) market—already representing 570,000 U.S. SMB firms—is set to undergo double-digit year-over-year growth in the next five years. During this period, spending on SaaS CRM
Small Business CRM Spending Expected to Outpace On Premise Read More »
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