Benefits of Outsourcing your IT Department:
- Get efficient support and development services without the cost of hiring.
- A well run IT Department improves overall company performance & productivity.
- IT as a Service by CRM Experts drives user adoption of your companies tools through best in breed support and development services.
- Lower your cost of running an IT department by bringing a diverse set of IT Skills to manage your CRM, ERP, and HCM investments.
What you Get:
- Up to 40 hours per month of development, consulting, project management, training, and customer support for your company.
- Support up to 3 users at your company.
- Never lose your support hours. You keep your hours until you use them within 3 months of cancelling.
- Make any request on our Online Portal, and get an 8 hour turn around time on it.
- We manage and support changes for any one of your ERP, CRM, and HCM Tools.
- Get up to 10 hours live consulting and support every month. Schedule your call using our online booking tool.
- Unlimited support tickets per month on any topic you have on the CRM, ERP of your choice. Hubspot, Salesforce, SugarCRM, SuiteCRM, and Zoho support.
- Create custom fields and workflows.
- Maintain and Deploy Campaigns.
- Manage and store code via Github.
- Maintain and enhance visual layout, workflow rules and business logic layer to streamline and enhance business processes and improve user experience in CRM
- Implement and integrate third-party products / applications on any CRM platform.
- Weekly Usage reports.
- API Integrations between any SaaS product on the market.
- Extract data from various electronic systems and record
- Email and Chat support to Respond to adhoc queries from Senior management and account managers
- Ensure system availability and stability by administering and maintaining applications which support firm operations
Terms:
- Month to Month
- Cancel Anytime
- All Hours that are unused can be used 6 months after termination of subscription
- All Payments are not refundable
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