Small Business CRM Spending Expected to Outpace On Premise
Cloud-based business applications are garnering considerable attention from U.S. small and medium businesses (SMBs). According to AMI-Partners’ latest U.S. SMB Cloud Services Study, the software-as-a-service customer relationship management (or, SaaS CRM) market—already representing 570,000 U.S. SMB firms—is set to undergo double-digit year-over-year growth in the next five years. During this period, spending on SaaS CRM […]
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